Cool Mountain Lodge takes care to respect the privacy of its online visitors. Cool Mountain Lodge staff are accountable to comply with the privacy principles contained in this statement.
The extent and type of information collected from you on this web site depends on your use of the site.
If you visit this web site and read or download materials, the information we receive is statistical only and will not be used to identify you personally.
This web site makes some use of data that only indirectly identifies users and browsers. In the following circumstances:
Computer Information – to enable communication between your computer and the server hosting this web site, it is necessary that your web browser provides your computer’s network address, so that our web server can address its replies back to the correct machine. In addition, the browser type and operating systems which you use may also be recorded. This information will never be used by Cool Mountain Lodge to personally identify you.
Navigation and Click-Stream Data – browsing this web site generates a “foot-print” or trail of the pages you have visited, the amount of data transferred and the time and duration of access. This information is recorded against the network address supplied by your web browser. This information will never be used by Cool Mountain Lodge to personally identify you.
Storage Retention Use and Disclosure – apart from enabling our respective computers to communicate with one another, the information referred to above is collected and recorded in logs which are archived for use by our web site manager. The statistics generated by the collection of this information helps us to improve our web site from time to time and to make it more interesting and relevant to browsers. It may also help us determine market preferences for various services we offer. In some circumstances the statistics generated from the collection of the abovementioned information may be used by our marketing department to promote our goods and services or to obtain further research and insight into market preferences and trends. No information collected in the abovementioned manner will be linked to your name, address or other identifier and Cool Mountain Lodge may therefore disclose it to third parties to assist it with marketing or its management of this web site and its other information technology.
PERSONALLY IDENTIFIABLE INFORMATION
As a general rule, information that can directly identify an online visitor is collected at this web site only when offered by the visitor voluntarily and on an informed basis.
The various invitations to email contained in this web site each contain a statement about the use to which information will be put when received by us.
If you send us an email message we will use your email address and other information you supply to respond to your message or to supply you with the information or service requested.
If you wish to send us feedback on the website, please note that you can do so anonymously except to the extent that your email address itself contains personal information. It may be possible, depending on your email software, to send an email with your email address “silent”.
Any personal information that you send to us may be placed on our data base to enable us to advise you of the various products, services and events which we provide. However, if we wish to use your personal information to advise you about other Cool Mountain Lodge products, services and events, we will provide you with an opportunity to decline to receive such communications from us.
The Cool Mountain Lodge from time to time discloses its data base information (which contains personal information) to list brokers and list rental organisations – which enables them to promote the services and products of their clients.
Any personal information we do collect will be retained only for so long as is necessary to fulfil the purpose for which it was collected or so long as it may be required by law (for example, taxation laws require the retention of records for certain periods).
Contacting Us – An Important Note You may wish to contact us for a variety of reasons. In such cases we will need your name and contact details so that we can provide the information or graphic requested. If you do not provide sufficient particulars, we may not be able to get the requested information or graphics to you.
Please note that in all cases unless you specifically request us not to do so, we will place your particulars on our database and keep you informed (where we believe you may be interested) of other events and services offered by the Cool Mountain Lodge from time to time.
Please also note that the Cool Mountain Lodge discloses information on its database to external direct mailing service providers to assist Cool Mountain Lodge with its marketing. In such cases we require that the external service provider agree to use the information only for the purpose of disseminating material concerning services of the Cool Mountain Lodge or its members.
A SPECIAL NOTE TO PARENTS AND CAREGIVERS This web site is not intentionally designed for or directed at children of 18 years of age or under. It is our policy not to knowingly collect or record information about anyone under the age of 18. Children 18 years of age or under visiting this web site should ask their parent’s or guardian’s permission before sending any personal information, such as their names, home addresses or email addresses. We recommend that parents use software or other tools by which they can assure that their children’s use of the internet reflects their preferences, requirements and the law.
ACCESS, FURTHER INFORMATION AND COMPLAINTS You are entitled to access to all personal information held by Cool Mountain Lodge which identifies you. If you would like to exercise your right of access please contact the Cool Mountain Lodge online privacy officer whose details are set out below.
If you would like further information or if you wish to make a complaint about the collection or use of information via this web site, please contact the Cool Mountain Lodge online privacy officer at the following email address:firstname.lastname@example.org.